:root{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#292929;background:#f5f5f5;font-synthesis:none;font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{outline-offset:4px}button{cursor:pointer;transition:background .15s}button:disabled{opacity:.5;cursor:wait}button svg{flex-shrink:0}button{border:0}a{color:#775400}h1,h2,h3,p{margin-top:0}h1{font-size:30px;font-weight:650;letter-spacing:-1px;margin-bottom:10px;line-height:1.25}h2{font-size:20px;letter-spacing:-.4px}h3{font-size:15px;display:flex;align-items:center;gap:8px;margin-bottom:22px}p{line-height:1.6}.muted{color:#6d6d6d}.eyebrow{color:#77623b;font-size:10px;font-weight:700;letter-spacing:1.8px;display:block;margin-bottom:12px}.shell{display:flex;min-height:100vh}.shell aside{width:242px;position:fixed;inset:0 auto 0 0;background:#fff;border-right:1px solid #e4e4e4;display:flex;flex-direction:column;padding:31px 18px 0;z-index:10}.brand{font-size:19px;display:flex;align-items:center;gap:11px;font-weight:700;letter-spacing:-.5px}.brand small{display:block;letter-spacing:1.5px;font-size:8px;color:#727272;font-weight:600;margin-top:6px}.brand-icon{background:#ffb400;color:#fff;display:grid;place-items:center;width:37px;height:40px;border-radius:10px}.nav-label{margin:49px 14px 15px;color:#777;font-weight:600;font-size:9px;letter-spacing:1.7px}nav{display:grid;gap:7px}nav button{display:flex;align-items:center;gap:12px;background:none;color:#555;padding:13px 14px;text-align:left;border-radius:7px;font-size:13px}nav button.active{color:#282828;background:#fff1cc;font-weight:650}nav button:hover{background:#fff8e6}.nav-count{margin-left:auto;background:#ffdf8a;border-radius:4px;padding:2px 7px;font-size:10px}.side-bottom{margin-top:auto;padding:24px 12px 20px;font-size:11px;color:#666}.live-dot{width:6px;height:6px;border-radius:50%;background:#ffb400;display:inline-block;margin-right:6px}.side-bottom p{font-size:9px;color:#777;margin:8px 0 0 13px}.profile{display:flex;align-items:center;gap:9px;border-top:1px solid #e5e5e5;padding:20px 0}.avatar{background:#fff0c9;color:#6e510b;font-size:10px;font-weight:650;width:33px;height:33px;flex-shrink:0;display:grid;place-items:center;border-radius:50%}.profile strong{display:block;font-size:11px;max-width:125px;overflow:hidden;text-overflow:ellipsis}.profile small{font-size:9px;color:#727272;display:block;margin-top:5px}.icon{background:none;color:#666;padding:5px;display:flex;align-items:center;font-size:24px}.profile .icon{margin-left:auto}.workspace{margin-left:242px;width:calc(100% - 242px)}header{height:76px;border-bottom:1px solid #e4e4e4;background:#fff;display:flex;justify-content:space-between;align-items:center;padding:0 40px;font-size:11px}.slash{color:#aaa;margin:0 13px}.header-right{font-size:10px;color:#666}.content{padding:43px 40px 20px;max-width:1600px;margin:auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:32px}.page-heading p{color:#666;font-size:12px;margin:0}.primary,.secondary{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:6px;padding:11px 17px;font-size:11px;white-space:nowrap;font-weight:600}.primary{background:#ffb400;color:#fff;box-shadow:0 2px 3px #d99a0020}.secondary{background:#fff;color:#3f3f3f;border:1px solid #d8d8d8}.secondary:hover{background:#fff7e0}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin:0 0 38px}.stat{border:1px solid #e1e1e1;border-radius:9px;background:#fff;padding:21px}.stat>div{display:flex;align-items:center;justify-content:space-between;font-size:11px;color:#555}.stat svg{color:#9b780e}.stat>strong{display:block;font-size:34px;font-weight:600;letter-spacing:-1px;margin:18px 0 8px}.stat p{color:#727272;font-size:10px;margin:0}.stat-0{background:#fff6dc;border-color:#f6d68b}.section-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:17px}.section-title h2{font-size:16px;margin:0}.text-button{color:#705000;font-size:10px;background:none}.table-card{border:1px solid #e1e1e1;background:#fff;border-radius:9px;overflow:hidden}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}th{background:#fafafa;color:#656565;font-weight:500;font-size:10px;padding:16px 22px;border-bottom:1px solid #e5e5e5}td{padding:20px 22px;border-bottom:1px solid #ededed;font-size:11px}tr:last-child td{border-bottom:0}tr:hover td{background:#fffdf7}.ticket-title{background:none;text-align:left;display:grid;grid-template-columns:40px 1fr;gap:6px 8px;padding:0;max-width:380px;white-space:normal}.ticket-title small{font-size:10px;color:#757575;grid-row:span 2;padding-top:1px}.ticket-title strong{font-size:12px;color:#303030;line-height:1.5;font-weight:550}.ticket-title span{font-size:10px;color:#6e6e6e}.badge{display:inline-flex;gap:6px;align-items:center;padding:5px 9px;border-radius:5px;background:#eee;font-size:9px;color:#666;white-space:nowrap}.badge i,.priority i{width:5px;height:5px;border-radius:50%;background:currentColor;display:inline-block}.badge.OPEN{color:#417f9b;background:#eaf2f7}.badge.IN_PROGRESS{color:#ad873a;background:#fbf5e5}.badge.WAITING{color:#9570a3;background:#f4edf7}.badge.RESOLVED{color:#4d8a64;background:#eaf4eb}.priority{display:inline-flex;gap:7px;align-items:center;font-size:10px;color:#84907d}.priority.HIGH{color:#ce9952}.priority.URGENT{color:#c5675c}.priority.LOW{color:#849caf}.table-card footer{display:flex;justify-content:space-between;padding:16px 22px;border-top:1px solid #ebebeb;color:#737373;font-size:9px}.content-footer{display:flex;align-items:center;gap:6px;color:#727272;font-size:9px;margin-top:29px}.content-footer span{margin-left:auto;font-size:10px}.toolbar{display:flex;gap:12px;align-items:center;padding:18px 22px;border-bottom:1px solid #e6e6e6}.search{display:flex;align-items:center;gap:9px;flex:1;color:#6d6d6d}.search input{border:0;background:none;margin:0}.toolbar select{width:auto;margin:0;font-size:11px}.card{border:1px solid #e1e1e1;border-radius:9px;padding:25px;background:#fff;margin-bottom:22px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(280px,1fr);gap:24px}.back{display:flex;gap:8px;align-items:center;background:none;color:#6e540f;font-size:11px;margin:0 0 25px;padding:0}label{display:block;font-size:11px;font-weight:550;color:#555;margin-bottom:17px}input,select,textarea{display:block;width:100%;background:#fff;border:1px solid #d6d6d6;border-radius:5px;color:#333;padding:10px 12px;margin-top:8px;font-size:12px}input::placeholder,textarea::placeholder{color:#777}textarea{resize:vertical;line-height:1.7}input[type=file]{font-size:10px;margin-bottom:15px;padding:8px;overflow:hidden}.form-row{display:flex;gap:12px}.form-row label{flex:1;min-width:0}.between{display:flex;align-items:center;justify-content:space-between;gap:12px}.check{display:flex;gap:7px;align-items:center;margin:0;font-size:10px}.check input{display:inline;width:auto;margin:0}.hint{font-size:10px;color:#6d6d6d;line-height:1.8}.attachment{font-size:11px;display:flex;gap:8px;align-items:center;word-break:break-all;margin-bottom:15px}.attachment small{margin-left:auto;font-size:9px;color:#727272;white-space:nowrap}.conversation article{padding:18px 0;border-bottom:1px solid #ebebeb;margin-bottom:15px}.conversation article>div{display:flex;justify-content:space-between;gap:10px}.conversation article strong{font-size:11px}.conversation article small{font-size:9px;color:#707070}.conversation article p{white-space:pre-wrap;font-size:12px;color:#535353;margin:10px 0 0;overflow-wrap:anywhere}.conversation article.note{background:#fffbef;padding:15px;border-radius:5px}.empty{color:#747474;font-size:11px;padding:15px 0}.logs>div{display:flex;gap:11px;margin-bottom:20px}.log-dot{width:6px;height:6px;margin-top:4px;background:#ffb400;border-radius:50%;flex-shrink:0}.logs strong{font-weight:550;font-size:10px}.logs p{font-size:9px;color:#707070;margin:5px 0}.logs pre{font-size:9px;white-space:pre-wrap;overflow-wrap:anywhere;max-height:150px;overflow:auto;color:#626262}.user-row{display:flex;gap:12px;align-items:center;border-bottom:1px solid #ebebeb;padding:16px 0}.user-row strong{font-size:12px}.user-row small{font-size:10px;color:#6c6c6c;display:block;margin-top:6px}.user-row button{margin-left:auto;font-size:9px;padding:8px}.account{max-width:550px}.error,.notice{padding:13px 17px;border-radius:6px;margin-bottom:20px;background:#fff0ec;color:#a44839;font-size:12px;line-height:1.5}.error button,.notice button{float:right;background:none;color:inherit}.notice{background:#eef6ed;color:#3f6b3b}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#222a;z-index:100;display:grid;place-items:center;padding:24px;overflow:auto;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal{background:#fff;border-radius:12px;padding:30px;width:550px;max-width:100%;max-height:95vh;overflow:auto;box-shadow:0 20px 80px #22222230}.modal h2{font-size:25px;margin:10px 0}.modal>p{font-size:12px;margin-bottom:25px}.empty-state{text-align:center;padding:65px 20px;color:#6e6e6e}.empty-state svg{color:#b5a476}.empty-state h3{justify-content:center;margin:20px 0 8px;font-size:15px}.empty-state p{font-size:11px}.loading{padding:40px;color:#775b19}.login{display:grid;grid-template-columns:1fr 1fr;min-height:100vh;background:#fff}.login-story{background:#ffb400;color:#252525;padding:60px 65px;display:flex;flex-direction:column}.login-story .brand{margin-bottom:100px;color:#fff}.login-story .eyebrow{color:#57400a}.login-story h1{font-size:42px;line-height:1.2;font-weight:500;letter-spacing:-1.5px}.login-story>p{font-size:14px;color:#53431b;max-width:350px}.login-mark{display:grid;place-items:center;min-height:190px;color:#614800;transform:rotate(-12deg)}.login-story>small{margin-top:auto;color:#57440f;font-size:10px}.login main{display:grid;place-items:center;padding:50px}.login-form{width:340px;max-width:100%}.login-form h2{font-size:25px;margin-bottom:10px}.login-form>p{font-size:12px;margin-bottom:35px}.login-form label{margin-bottom:22px}.login-form .primary{width:100%;justify-content:space-between;padding:13px 16px}.login-form .hint{margin:22px 0;text-align:center;font-size:10px}@media(min-width:1500px){.content{padding-top:55px}.stats{gap:24px}.stat{padding:26px}}@media(max-width:1100px){.shell aside{width:205px}.workspace{margin-left:205px;width:calc(100% - 205px)}.content{padding:30px 24px}header{padding:0 24px}.stats{gap:10px}.stat{padding:16px}.detail-grid{grid-template-columns:1fr}.login-story{padding:40px}.login-story h1{font-size:34px}}@media(max-width:750px){.shell aside{width:64px;padding:24px 7px}.brand>div,.nav-label,.side-bottom,.profile,.brand small{display:none}.shell aside .brand{justify-content:center;margin-bottom:35px}nav button{font-size:0;gap:0;justify-content:center;padding:14px 8px}nav button svg{width:20px}.nav-count{display:none}.workspace{margin-left:64px;width:calc(100% - 64px)}header{height:60px;padding:0 18px}.header-right{display:none}.content{padding:28px 16px}.stats{grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:28px}.page-heading{align-items:flex-start;flex-direction:column;gap:17px}h1{font-size:26px}.page-heading p{font-size:11px}.stat{padding:16px}.stat>div{font-size:10px;gap:8px}.stat>strong{font-size:29px}.card{padding:18px}.form-row{flex-direction:column;gap:0}.table-card footer span{display:none}.toolbar{flex-wrap:wrap;padding:14px}.toolbar .search{flex-basis:100%}.toolbar select{flex:1}.user-row{flex-wrap:wrap}.user-row small{max-width:160px;overflow-wrap:anywhere}.login{display:block}.login-story{padding:28px 24px}.login-story .brand{margin-bottom:30px}.login-story h1{font-size:30px}.login-story>p,.login-mark,.login-story>small{display:none}.login main{padding:40px 24px}.modal-backdrop{padding:12px}.modal{padding:22px}.content-footer{font-size:8px}}:root{--sundair-yellow:#ffb400;--sundair-ink:#282828;font-family:Arial,Helvetica,sans-serif}:focus-visible{outline:3px solid #0075ad;outline-offset:3px}.brand{display:flex;flex-direction:column;align-items:flex-start;gap:12px;letter-spacing:0}.brand-logo{display:block;width:178px;max-width:100%;height:auto}.brand-caption{font-size:10px;letter-spacing:2.1px;font-weight:600;color:#626262;padding-left:2px}.shell aside{border-top:5px solid var(--sundair-yellow);padding-top:27px}nav button{border-radius:3px}nav button.active{background:#fff2cc;box-shadow:inset 3px 0 var(--sundair-yellow)}header{background:var(--sundair-ink);color:#fff;border-bottom:3px solid var(--sundair-yellow)}header .muted,header .header-right{color:#d2d2d2}h1,h2,h3{color:var(--sundair-ink)}.primary{color:#252525;border-radius:3px;background:var(--sundair-yellow);box-shadow:none}.primary:hover{background:#edaa00}.secondary,input,select,textarea{border-radius:3px}.stat,.card,.table-card{border-radius:4px}.stat{border-top:3px solid #e3e3e3}.stat-0{border-top-color:var(--sundair-yellow)}.stat>strong{font-weight:500}.stat svg{color:#987000}.stat-0 svg{color:#755600}.page-heading>.primary{padding:13px 19px;text-transform:uppercase;letter-spacing:.5px}.ticket-title:hover strong{text-decoration:underline;text-decoration-color:#d09000;text-underline-offset:3px}.badge{font-size:10px}.badge.OPEN{color:#23617d;background:#e9f2f7}.badge.IN_PROGRESS{color:#775000;background:#fff0c2}.badge.WAITING{color:#79508b;background:#f5edf8}.badge.RESOLVED{color:#346a42;background:#eaf4eb}.badge.CLOSED{color:#555;background:#eee}.priority{color:#62664f}.priority.LOW{color:#536e80}.priority.HIGH{color:#915b06}.priority.URGENT{color:#aa352b}.card>h3{border-bottom:2px solid #fff0c7;padding-bottom:14px}.login-story{background:var(--sundair-yellow);color:#292929;position:relative;overflow:hidden}.login-story .brand{background:#fff;padding:20px 24px;width:max-content;max-width:100%;border-radius:3px;margin-bottom:80px;z-index:1}.login-story .brand-logo{width:210px}.login-story .brand-caption{color:#555}.login-story h1{color:#262626;font-weight:500;position:relative;z-index:1}.login-story .eyebrow{color:#5e470a}.login-story>p{color:#4c3d18}.login-mark{color:#6a4c00;transform:rotate(-12deg);position:relative;z-index:1}.login-story:after{content:"";position:absolute;width:480px;height:480px;border:70px solid #ffffff20;border-radius:50%;bottom:-210px;right:-240px;pointer-events:none}.login-story>small{color:#59430c;position:relative;z-index:1}.login-form .eyebrow{color:#705000}.login-form h2{font-weight:500}.login-form .primary{font-size:12px;min-height:44px}.modal{border-radius:5px;border-top:5px solid var(--sundair-yellow)}.brand-icon{display:none}@media(max-width:1100px){.brand-logo{width:159px}.brand-caption{font-size:9px;letter-spacing:1.6px}}@media(max-width:750px){.shell aside .brand{height:38px;margin-bottom:35px;align-items:center;justify-content:center}.shell aside .brand-logo{width:48px;max-width:none}.shell aside .brand-caption{display:none}.shell aside{padding-top:20px}.login-story .brand{padding:14px 18px;margin-bottom:30px}.login-story .brand-logo{width:175px}.login-story .brand-caption{display:block;font-size:9px}.login-story:after{width:230px;height:230px;border-width:35px;bottom:-90px;right:-100px}}.dashboard-meta{display:flex;justify-content:space-between;align-items:center;gap:14px;color:#707070;font-size:11px;margin:-6px 0 22px}.dashboard-meta .secondary{padding:8px 12px}.dashboard-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:24px}.dashboard-stats .stat{text-align:left;transition:border-color .15s,box-shadow .15s;min-width:0;padding:21px}.dashboard-stats .stat:hover{border-color:#d3a244;box-shadow:0 3px 12px #2828280a}.dashboard-stats .stat>div{font-size:12px;gap:12px}.dashboard-stats .stat>strong{margin:13px 0 5px;font-size:36px}.dashboard-stats .stat p{font-size:11px;line-height:1.5}.stat-link{display:block;font-size:10px;font-weight:600;color:#755400;margin-top:15px}.dashboard-grid{display:grid;grid-template-columns:1.15fr 1fr;gap:22px;margin-bottom:30px}.dashboard-grid .card{margin:0;padding:24px;min-width:0}.dashboard-grid h2{font-size:16px;margin:0}.status-card .section-title .muted{font-size:11px}.status-bars{display:grid;gap:18px;margin:25px 0}.status-bars button{display:grid;grid-template-columns:105px minmax(0,1fr) 30px;gap:14px;align-items:center;text-align:left;background:none;padding:0;color:#565656;font-size:11px;min-height:20px}.status-bars button:hover>span{text-decoration:underline}.status-bars strong{text-align:right;font-size:13px;color:#333}.status-track{height:9px;border-radius:2px;background:#f0f0f0;overflow:hidden}.status-fill{display:block;height:100%;background:silver;min-width:0}.status-fill.OPEN{background:#ffb400}.status-fill.IN_PROGRESS{background:#d08d00}.status-fill.WAITING{background:#a486b6}.status-fill.RESOLVED{background:#719b78}.status-fill.CLOSED{background:#999}.status-card .hint{margin-bottom:0}.attention-card h2{margin-bottom:16px}.attention-card>button{display:flex;align-items:center;gap:12px;width:100%;padding:17px 0;border-top:1px solid #eee;background:none;color:#656565;text-align:left}.attention-card>button:hover{background:#fffdf7}.focus-icon{background:#fff3d3;color:#7a5b0e;border-radius:5px;padding:10px;display:grid;place-items:center}.focus-icon.urgent{background:#fcebe5;color:#aa4432}.attention-card strong{display:block;font-size:12px;color:#333;font-weight:600}.attention-card small{display:block;font-size:10px;margin-top:6px;line-height:1.5}.attention-card b{font-size:22px;margin-left:auto;color:#333;font-weight:500}@media(max-width:1100px){.dashboard-grid{grid-template-columns:1fr}.dashboard-stats .stat{padding:17px}.dashboard-stats .stat>div{font-size:11px}}@media(max-width:750px){.dashboard-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.dashboard-stats .stat{padding:14px}.dashboard-stats .stat>div{font-size:11px;align-items:flex-start}.dashboard-stats .stat>div svg{width:16px;flex-shrink:0}.dashboard-stats .stat>strong{font-size:30px}.dashboard-stats .stat p{font-size:10px}.dashboard-meta{align-items:flex-start;font-size:10px}.dashboard-meta>span{line-height:1.7}.dashboard-grid .card{padding:18px}.status-bars button{grid-template-columns:90px minmax(0,1fr) 24px;gap:9px;font-size:10px}.dashboard-grid{gap:14px}.stat-link{font-size:9px}}.mail-provenance{display:flex;flex-direction:column;align-items:flex-start;gap:5px;background:#f5f5f5;border-left:3px solid #ffb400;padding:12px;margin-top:12px;overflow-wrap:anywhere}.mail-provenance span{font-size:10px;color:#666}.conversation article .mail-provenance small{line-height:1.5;font-size:9px}.attachment-item{padding:10px 0;border-bottom:1px solid #eee;margin-bottom:10px}.attachment-item .attachment{margin:8px 0}.mail-attachment-label{font-size:9px;color:#775000;font-weight:600;line-height:1.6}.mail-attachment-label small{display:block;color:#777;font-weight:400;font-size:9px;overflow-wrap:anywhere}.mail-import .hint{line-height:1.8}.mail-settings fieldset{border:0;padding:0;margin:0;min-width:0}.mail-overview{display:flex;align-items:center;justify-content:space-between;gap:15px}.mail-overview>div{display:flex;align-items:center;gap:15px}.mail-overview svg{color:#b17b00}.mail-overview h2{font-size:18px;margin:0 0 7px}.mail-overview p{margin:0;color:#777;font-size:11px}.mail-options{display:grid;gap:20px;margin-bottom:24px}.mail-options label{display:flex;gap:12px;align-items:flex-start;margin:0}.mail-options input{width:auto;flex-shrink:0;margin:2px 0 0}.mail-options strong{display:block;font-size:12px;color:#444}.mail-options small{display:block;font-size:11px;font-weight:400;line-height:1.7;margin-top:5px;color:#777}.mail-actions{display:flex;flex-wrap:wrap;gap:10px}.mail-issue{border-top:1px solid #eee;padding:17px 0}.mail-issue strong{font-size:12px}.mail-issue p{font-size:11px;color:#777;overflow-wrap:anywhere;margin:7px 0}.mail-settings .hint svg{vertical-align:middle}